LOCAL SERVICE

BAI’s warehouses located in Los Angeles, Houston, Atlanta, and Linden have increased the possibility of BAI providing better offline services for its users. At present, BAI mainly offers the following local services:

Delivery

Enjoy the fast delivery

If you choose self pick up, BAI warehouses will provide loading service, using a lift to load the machine onto your car for free. We also provide paid unpacking service, when your car is an SUV, BAI warehouse staff, can assist you to open the wooden box and load the machine with all the accessories to your car.
If you choose the 7-day door-to-door service, BAI will provide free wooden box reinforcement and water-proof measures to ensure the safety and smooth arrival of the machine. In addition, BAI provides full logistics tracking service, keep you informed with the logistics status.

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After-sales Support

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Get prompt after-sales support

BAI's warehouse is always stocked with spare parts which may be needed during the use of the machine. This shortens the waiting time for parts for machine repair. Time means money.

If you encounter shipping breakage, BAI warehouse will provide fast replacement service.

If you need home repair, BAI can recommend a repair engineer.
In the future, BAI is keeping on to improve the offline service system to offer BAI users better and better offline service experience.

Get timely after-sales support

BAI's warehouse is always stocked with parts that may be needed during the use of the machine. This minimizes the waiting time for parts for machine repair.

In case of shipping breakage, BAI warehouse provides fast replacement service.

If you need home repair, BAI can recommend a repair engineer.
In the future, BAI will continue to improve the offline service system to provide BAI users with a better offline service experience.

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Start your embroidery journey with BAI

Rely on BAI, countless embroidery shops start their embroidery business from 0 to 1, becoming shop owners & going on benefits journey.

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ADDRESS

16th Floor, Wisdom Building,990 Jianghai West Road, Wuxi City, Jiangsu 214000, China

EMAIL

dylan@ebaima.com