MIRROR-1201/1501(500*800)
2022-05-22
How to choose embroidery bobbins with BAi?
2022-05-22

BAI MIRROR-1201/1501
Single-Head Commercial Embroidery Machine

What can I do with the machine?

No limits of imagination. If you can hoop it, you can embroider it. Embroider caps, garments,bags ,hoodies jackets, leather, shoes, patches and plenty more with our Mirror Series. ,With single head 12 or 15 needles and the attachment, this commercial embroidery machine is perfect for your startup embroidery business.

Is this embroidery machine easy to operate?

The embroidery machine is equipped with a 10-inch touchable LCD computer.
The operating principle is very easy, just like using ipad.
You can learn to operate this machine computer in 5-10 minutes.
Each BAI machine  includes a computerized control panel that holds 20 millions stitches of storage,you can upload and edit design settings and create customized lettering directly on the panel.

Do I need to buy plug for BAI embroidery machine?

BAI embroidery machine is equipped with the plug based on your countries' standard. Its wide voltage is from 110V to 230V, which is suitable for household sockets, just plug and use it.

I'm located in the US, how fast can I get the machine?

There are two methods:

  • You could pick it up by yourself, our warehouses are in Los Angeles(California), Atlanta(Georgia), Linden(New Jersey), Houston(Texas).
  • We also provide 7 days door-to-door shipping, you will get a tracking number after delivery.

I'm a newbie, can I get any training?

We provide English operation guides. As well as teaching and maintenance videos, in five languages: Chinese, English, French, Spanish and Arabic. It's all free.
We will ensure that you have no worries from unpacking, threading, etc. until the machine works successfully. If you need any further help, our team is available for a video call with you.
You could also get more skills in our YouTube channel, Live broadcast, Blog and Facebook groups.

How to input an embroidery pattern?

Each machine comes with a USB, you could upload your design to the USB, then plug it into the computer, your design will show automatically.
You could also use our network cable to transmit your design.

Can I input a photo to make the embroidery directly?

Yes, BAI's computer supports photo embroidery. However, we recommend that you convert it to DST or DSB format, the embroidery effect will be better. If you just want to have a try, you could use the photo directly.

What software can I make my design ? And what format?

Hatch, Embrilliance or Wilcom software is recommend, or you could find one that suits you locally. We also have Dahao EMCAD, if you have some experience, you could buy this software on our website. If you are not good at using software, you could find a special designer to make design for you.

What’s the warranty for BAI machine?

We provide one-year warranty and lifetime free after-sales service.

How much space do I need to prepare for MIRROR?

First you will receive a wooden box packing, it's 113*83*87cm.
In the package, there is a machine head and rack. You could fix the head to the rack or place it on other stable surface.

How long can I get the machine after I pay?

  • Pick up from USA warehouse LA, ATL, NJ, Hou etc, only 2 days is ok
  • Arrange delivery for you from USA warehouse, you can receive it during 7 business days
  •  For other country,just check with BAI sales

FAQ

What can I do with the machine?
No limits of imagination. If you can hoop it, you can embroider it. Embroider caps, garments,bags ,hoodies jackets, leather, shoes, patches and plenty more with our Mirror Series. ,With single head 12 or 15 needles and the attachment, this commercial embroidery machine is perfect for your startup embroidery business.
Is this embroidery machine easy to operate?
The embroidery machine is equipped with a 10-inch touchable LCD computer. The operating principle is very easy, just like using ipad. You can learn to operate this machine computer in 5-10 minutes. Each BAI machine  includes a computerized control panel that holds 20 millions stitches of storage,you can upload and edit design settings and create customized lettering directly on the panel.
Do I need to buy plug for BAI embroidery machine?
BAI embroidery machine is equipped with the plug based on your countries' standard. Its wide voltage is from 110V to 230V, which is suitable for household sockets, just plug and use it.
I'm located in the US, how fast can I get the machine?
There are two methods: You could pick it up by yourself, our warehouses are in Los Angeles(California), Atlanta(Georgia), Linden(New Jersey). We also provide 7 days door-to-door shipping, you will get a tracking number after delivery.
I'm a newbie, can I get any training?
We provide English operation guides. As well as teaching and maintenance videos, in five languages: Chinese, English, French, Spanish and Arabic. It's all free. We will ensure that you have no worries from unpacking, threading, etc. until the machine works successfully. If you need any further help, our team is available for a video call with you. You could also get more skills in our YouTube channel, live broadcast, blog and Facebook groups.
How to input an embroidery pattern?
Each machine comes with a USB, you could upload your design to the USB, then plug it into the computer, your design will show automatically. You could also use our network cable to transmit your design.
Can I input a photo to make the embroidery directly?
Yes, BAI's computer supports photo embroidery. However, we recommend that you convert it to DST or DSB format, the embroidery effect will be better. If you just want to have a try, you could use the photo directly.
What software can I make my design ? And what format?
Hatch, Embrilliance or Wilcom software is recommend, or you could find one that suits you locally. We also have Dahao EMCAD, if you have some experience, you could buy this software on our website. If you are not good at using software, you could find a special designer to make design for you.
What’s the warranty for BAI machine?
We provide one-year warranty and lifetime free after-sales service.
How much space do I need to prepare for MIRROR?
First you will receive a wooden box packing, it's 113*83*87cm. In the package, there is a machine head and rack. You could fix the head to the rack or place it on other stable surface.
How long can I get the machine after I pay?
Pick up from USA warehouse LA, ATL, NJ etc, only 2 days is ok Arrange delivery for you from USA warehouse, you can receive it during 7 business days  For other country,just check with BAI sales
What accessories come with the machine? Is it including stander?
1.T-shirt embroidery frames 2. Cap embroidery device 3. Flat embroidery device 4. Thread winding machine + Accessories: 1 box + Toolbox: 11 kinds of tools+Stand
Do you support financing?
We don't recommend you pay in financing, because interest will be incurred, actually the cost will be higher. And the functional permissions of the embroidery machines that support financing on the market will be gradually open when you pay in full. We support credit card and TT payment. If you pay in a credit card, you could start your business quickly with a fully functional machine which makes your investment back as soon as possible.
Is it heavy to move? What's the weight?
1.The machine head is only 95Kg. It’s easy for two adults to move it into your house. 2. You just have to follow our teaching video to assemble the stand, it has 4 universal wheels. 3. Put the head on the stand, even if you are a lady, you could move it to everywhere you want.
Which machine is more suitable for me? Please advise.
1.If you are a beginner, or you only used single needle embroidery machine before, you could try MIRROR1201/1501. 2. If your business is successful now, you could consider VISION or KESI serious.
What is the diffrerence between MIRROR and VISION?
1.VISION is larger and heavier than MIRROR. 2. The embroidery area of VISION is wider than MIRROR. 3. VISION’s price is a little higher than MIRROR.
What is the diffrerence between 12 needles and 15 needles ?
1. 15 needles has 3 more color than 12 needles, the more needles you have, the more colorful your designs can be. 2. 15 needles is only $100 higher than 12 needles.

See how customers say this machine

What a great experience!

Rated 5.0 out of 5
2023-07-28

I recently bought my first embroidery machine from Bai. Like most people, I was a bit nervous about buying from overseas and without being able to see the machine in person. However, after watching videos on YouTube and reading posts on Facebook from customers, I felt at ease. Cathy Han was my rep and she was/is awesome! Despite our huge time difference she is sure to get back to me with answers to my questions quickly. Even after the sale she continues to check in to see how things are going and make sure I am successful. I would recommend Bai to anyone looking to get a multi needle embroidery machine. Thank you Bai and thank you Cathy!

Avatar for Chad Williams
Chad Williams

Love Vision V22 & Bai Service!!

Rated 5.0 out of 5
2023-07-28

I am so thrilled that I decide to purchase my 15 needle needle embroidery machine from Bai. It has truly been a joyful journey! Originally, I thought I would purchase a Ricoma. Then I spoke with someone from Melco. I could not justify paying 5 figures for my very first machine and needed an alternative. I decided to search YouTube for 15 needle embroidery machines. There were a lot of videos of people speaking on their Bai. I watched each one. I decided this company was the one and contacted a rep. I was blessed with Celia Xia. From the very first conversation she answered all of my questions with no pressure to purchase. I asked several questions over a few months. I decided to place a deposit to hold my machine & price in December 2022 and then started getting nervous about the purchase and wondered could I be successful at learning the machine, as others stated their was a learning curve (none any different from any other new machine). Celia checked on me from time to time to see if I had any concerns or questions and kept me updated on the Vision machine. After 6 months and the making of a new machine (Vision V22) I paid in full in June 2023 & picked up my machine the first week of July 2023. I am so ecstatic to be a new Vision V22 15 needle embroidery owner. With all of the company videos, Facebook groups and access to Bai Reps. you will not have to stress by yourself! Help is all around for you to succeed! I have been incredibly pleased with all of Bai’s service! Take the chance with confidence, you will be glad you did!

Avatar for Shelle Cochran
Shelle Cochran

Top Service impeccable

Rated 5.0 out of 5
2023-05-18

J'ai acheté ma Mirror en mars 2021 et je suis toujours autant satisfaite de cette machine ! A l'avenir je pense agrandir mon parc et en reprendre une autre ! Le service après vente est au top et même habitant en France je n'ai eu aucun soucis de compréhension !

Avatar for Vinciane Vadcard
Vinciane Vadcard

Love my BAi

Rated 5.0 out of 5
2023-02-01

This is my fourth embroidery machine and my first multi needle. Unlike my other machines that are in the shop at least once a year and cost quite a bit to maintain. I can maintain my BAi myself. Plus the cost was about half what I paid for my top of the line. And than I only got one needle now I have 15! If I run into trouble I can send a text and get help I've always received an answer in less than five hours. Who does that, Bai does. Celia helped me with purchasing and walked me through the process witch went smoothly. Recently Chris helped me solve a problem I was having he was just wonderfully nice. He told me what to do showed me videos, ones that I had watched before trying to figure this out myself but he gave me pointers that made all the difference and confidence that I could do it. Thanks to both of you I'm up and running.

Avatar for Beth Coffee
Beth Coffee

amazing to work with

Rated 5.0 out of 5
2022-10-31

Celia was amazing to work with. She was extremely patient and professional during the research phase. Once purchased, she provided amazing assistance and got us out of some end-user errors I made when getting ahead of myself using the machine. it’s been smooth sailing. i can’t believe how well it does hats. That’s my main focus.

Avatar for Samuel Nieves
Samuel Nieves

really on top of everything

Rated 5.0 out of 5
2022-09-19

One of the most important things to consider when you get an embroidery machine is after sale service because that is when you need the most support. and Bai is amazing at it. After you take possession the machine is when they truly step up. I had another issue with my machine last night (user induced, I am sure) and they were beyond

Avatar for Marc Carpenter
Marc Carpenter

awesome team and machine

Rated 5.0 out of 5
2022-09-04

I would like to tell great thanks Bai enterprise and its awesome team.thank to Specially to Tina. she is a helpful person, she has been available for all my questions morning and night. I'm very happy, I advise Bai (embroidery enterprise) to everyone.

Avatar for Bamba
Bamba

super excited to get started

Rated 5.0 out of 5
2022-08-17

I highly recommend the BAI embroidery machine. I am super excited to get started. When delivered everything was neatly stacked and boxed. All the boxes are labeled, which makes it sooo much easier. I have done a lot of research, and BAI employees have been the absolute BEST with customer service. Any questions I have had they have been here for me every step of the way. Everyone has been super nice and soo helpful along the way. If you are going back and forth about purchasing… DO IT!

Avatar for Claire Caruso
Claire Caruso

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