MIRROR SERIES - Best Choice for Beginners

More About The Embroidery Machine

Mirror is a commercial automatic multi-function embroidery machine with extremely competitive price.This is the most popular one for beginner user. Come and join in MIRROR series, your first embroidery order will start from it.


What can this machine embroider ?
Caps, clothes, flats, shoes, leathers, bags, etc. The embroidery function and the range of embroidery are very very rich, fit for all fabric.
Do this machine work with a computer ?
The machine is equipped with a 10-inch touch LCD computer, and the operation of the machine is controlled by the built-in computer. And you can import your own designs into the machine through USB.
Can I use a standard house plug outlet?
Each machine is equipped with plug based on countries' standard voltage from 110V-230V.
Are there any support to teach me how to use the machine? How can I get training?
We offer free training, and time is not limited. This machine is not difficult to learn. We'll make sure you know exactly how-to, includes machine operation,maintenance,embroidery craft,etc. We offer rich online resources,such as: YouTube Videos, Live Broadcast, Blogs, etc. At same time, you can connect with our engineers by Facebook or WhatsApp anytime, or chat with our customers on our Facebook groups.
How can I upload a embroidery pattern to this machine? Does it take a USB drive?
Yes, you can use USB to upload files. Just plug the USB into the control board. Save design from USB based on our teaching videos.
What software and format does it use? How can I get the software ?
The machine supports DST & DSB format. As long as the software supports DST / DSB , it can be used on our machines. If your embroidery patterns are in other formats, you can use embroidery software to convert them to DST or DSB, not difficult. Our customers often use Hatch Wilcom and Embrilliance software. The price is about 150 dollars and they are very common in the United States.You can search them in this link :Wilcom: https://hatchembroidery.com/ ; Embrilliance: https://embrilliance.com/product/essentials.
Where can I get replacement needles, threads ? And what size?
As per replacement and some extra accessories to help embroidery work , you can go to our richword.com to find what you want. Richword is committed to providing the full range of embroidery product lines and serving our BAI embroidery machine users with the best product quality and the most competitive price.
What accessories will this machine come with ?
You gonna receive following accessories:
A- Cap attachment
cap hoop station.
cap driver.
cap hoops.
B- T-shirt hoops
C- Flat attachment
Aluminum embroidery frame.
Operating table.
D- Toolbox
A toolkit with 11 kinds of tools for setup and maintenance.
E- Spare parts
F- Thread winding machine
G- Machine stand (table)
H- AC110V-230V accessories
I am thinking of buying this machine but before that please let me know its good and bad side?
If you want to start and grow embroidery business with fast and high rate of benefits return, this machine is the best choice. And you can get free professional engineers service lifetime which can save you much time . Machine is affordable , and service is supportive and timely. Also you can find more friends and learn more from our strong users groups to help you avoid some usage issues and practical advice. You can do more research on our brand on the Internet, many users share their experience of using the machine, and customers' feedbacks are the most real.
Does this machine come with warranty?
Officail warranty for machine is one year. But service is lifetime. Frankly speaking, The quality of our machines is very stable. The machine will be tested three times before leaving the factory to ensure that the machine is in the best condition when it arrives at your address. Some minor problems of the machine are usually caused by incorrect operation by novices, so we provide a full set of English instruction videos and common problem solving videos, To help users better understand it. On the other hand, we put a set of spare parts in the toolbox of the machine in advance. During your use, if you need any spare parts, we can send it to you via UPS, and it only takes 5-7 days to arrive at your door. During use, if you have any questions, we can make a video call at any time.
What if the machine is broken? Do you have localized maintenance?
Firstly we have machine users for years , machine work very stably. And, in order to save costs for users, we provide online after-sales service support, our engineers are standby, when you need any help about the machine, engineers will provide technical guidance. If the problem cannot be described in language, the engineer will provide guidance one step through a video call. No appointment is required, free service, all can be solved easily and quickly.
How should I choose model of these machines ? Can you recommend ?
If you are a novice, we recommend you our best-selling model in USA and Europe,MIRROR-1201(350*500mm). MIRROR is more commercial,with less price. It has advantages of simple operation, automatic color changing, automatic thread trimming,large-capacity memory,etc. For newbie customers, we recommend this model. If you are a pro, we recommend VISION series.VISION is more industrialized. It’s thicker and more stable, with better precision. And, the area of embroidery is larger. At same time, it also has advantages of simple operation, automatic color changing, automatic thread trimming, large-capacity memory,etc.
What is the diffrerence between MIRROR and VISION?
Mirror and Vision are our two different series. Mirror is a commercial machine, and Vision is more like an industrial machine. The first thing you can feel is the difference in size and weight of the machine. For single-head machines, Mirror is 200kg, but Vision has 330kg. Secondly, the embroidery area is different. The embroidery area of Mirror is 350mm*500mm, while the embroidery area of Vision is 400mm*500mm. Mirror is suitable for beginners and people who just want to start their embroidery business and Vision is more suitable for some mature embroidery shops.
What is the diffrerence between 12 needles and 15 needles ?
Just the number of colors and price are different, the more needles you have, the more colorful your designs can be. Other all function is the same.

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