DOOR TO DOOR SERVICE

In order to enhance the user's embroidery machine buying experience and achieve faster delivery, BAI currently has four warehouses in the U.S. and maintains a plenty inventory regularly to cover almost all U.S. domestic areas with 7-10 day delivery.

Shipping

Enjoy fast and convenient delivery

With sufficient inventory, you can ask your sales representative schedule a shipment for you immediately, or you can specify a shipment date.
Your sales representative will make reasonable arrangements for shipping based on warehouse distance or inventory status.
Before shipment, the BAI warehouse staff will reinforce all wooden crates again, secure them with additional pallets, use wrap-around film to protect against wet or rainy weather, and two strong tie-downs to maintain the integrity of the crates.
In addtion, BAI will buy shipping insurance for all machines to ensure safe transportation. All the above services are free of charge. Just rest assured about it.
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Tracking

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Clearly track machine location

BAI cooperates with well-known trucking companies in the United States, such as Fedex UPS XPO ABF Roadruuer, etc., to keep the shipment as safe, fast and traceable as possible.
After picking up the machine by trucking company, your sales representative will send you the paper with the website and tracking number, so you can clearly track the machine location.

Clearly see the track of the machine

BAI cooperates with well-known trucking companies in the United States, such as Fedex UPS XPO ABF Roadruuer, etc., to keep the shipment as safe, fast and traceable as possible.
After picking up the machine from the trucking company, your sales representative will send you the pickup voucher, along with the tracking website and tracking number, so you can clearly see the track of the machine.
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Receiving

Ready to receive your machine

Usually the trucking company will call you in advance to let you know the delivery time or make an appointment with you for delivery. You can also take the initiative to contact with the driver.
At the time of delivery, the driver will use a lift to bring the machine to your door or downstairs, you do not need to pay extra for unloading. You will need to handle the unpacking. Unpacking guide is attached here: Click to watch video.
Note: Even with our best efforts to keep the shipment safe, occasionally some unexpected shipping conditions cannot be avoided. Therefore, when you receive your machine, please check the integrity of the wooden box, and if the box is damaged, please make sure to note it on the signature receipt. And contact your sales representative in time, we will handle it properly.
 
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Start your embroidery journey with BAI

Rely on BAI, countless embroidery shops start their embroidery business from 0 to 1, becoming shop owners & going on benefits journey.

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Self Pick-up
Warehouse Address

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ADDRESS

16th Floor, Wisdom Building, 990 Jianghai West Road, Wuxi City, Jiangsu 214000, China

EMAIL

dylan@ebaima.com