Welcome to BAI ! You know, making a deal , just a beginning.
Here, well- known quality meets excellent detailed focus.
What BAI could offer ? Supportive reasonable factory price with trustworthy service & professional engineers guidance. Just come and discover why you should join BAI !
I Competitive Factory Price
II Smooth - flow & Efficient Communication
III Top Model With Newest Design
IV Professional Engineering Service Supporting
BELIEVE IN BAI
Rely on BAI, Countless Embroidery Shops Start Their Embroidry Business From 0 To 1，Becoming Shop Owners & Going on Benefits Journey.
MIRROR SERIES Start Your First Embroidery Order
Mirror is a commercial automatic multi-function embroidery machine with extremely competitive price.This is the most popular one for beginner user. Come and join in MIRROR series, your first embroidery order will start from it.
VISION SERIES Better Choice for Mature Shops
If you already own a custom apparel business and want to grow it, then our VISION series is your best choice. It's more industrialized, meeting the most fabulous and precise embroidery effect with its stability & strength. Meanwhile,your embroidery will be more possibilities with the larger working area.
HE SERIES Maximize Your Production
HE series multi-heads industrial embroidery machine is with BARUDAN quality. Free your labor force and let you focus more on marketing business and increase sales. BAI HE multi-heads machine is the next step to build a successful and profitable enterprise you have always dreamed of. Come and join in it.
Starting as a beginner? No worries!
BAI will make you to be a pro!
We demonstrate free training in all dimension support & deliver the highest quality longest lasting embroidery product to customers.
The YouTube teaching videos include different embroidery operation, frequency maintenance, embroidery craft sugesstions etc. Based on these rich videos series with details you concern about, may help new starters carry out orders easier and faster，to get more confidence and encouragements in embroidery.
Every Tuesday to Friday, BAI will hose live broadcast of different topics to our users, such as machine introduction, embroidery operation for beginners, maintenance and trouble shooting, etc.
Face-to-Face Video Service
After you watch the teaching videos, if you still have any questions, our engineers can directly call the video service. Teach you how to operate the machine face to face. You don't have to wait for an email response or wait in line for weeks to resolve an after-sale issue.
Facebook Group Community
We have four official facebook after-sales service groups, as well as some BAI users groups set up by clients. We share embroidery experience and synchronization of after-sales problems. Customers from different countries in the world, our engineers and our salesmen are working together to develop their embroidery business.We help each other and achieve each other.
Embroidery Expert Team
Meet our talented engineers and embroiders from BAI expert team and consultant team. When you own a BAI, it means you have a partner for over 10 years as well.
up to par with all industry standards
we currently have 3 single heads and a 6 head from tajima, and i have to say that the quality of the vision is up to par with all industry standards, the machine came super fast from california to new york, we just ordered a second vision, they will create a whatsapp group or for me they did a wechat with the techs to answer any question, huge thanks to vivian or as she calls herself vivi, super responsive and friendly.
Absolutely amazing service throughout the entire order process. My sales rep, Louisa Chen, was amazing with following up and answering questions while I was still deciding if this was the machine I wanted. The support from both Louisa and others at the Bai company has been great, with support videos on their website, YouTube channel, and Facebook group. Sales and support reps are constantly reaching out to customers with issues, offering video calls to walk through issues as well as posting videos and walkthroughs to help with common issues. I can not say enough about Bai, and Louisa, that would convey how much I appreciate them. Offering a lower cost machine is great, but the sales, service, and support cannot be beat!
My second BAI embroider
My second BAI embroidery buying with Louisa Chen and I’m still very happy. Quickly answers,and very competent and understanding !! Thanks!!!
Special thanks to Dylan Hu for his outstanding customer service
Special thanks to Dylan Hu for his outstanding customer service and support, I really appreciate your effort to help me with anything I need to know about my machine. i received my pocket hoops and can’t wait to try them out. Thanks again.
Highly recommended supplier with outstanding customer service.
Highly recommended supplier with outstanding customer service.
The seller Celia is the best! deserves 10 stars instead of 5, always quick reply every day, gives support in everything and answers all questions perfectly!
The Machine is of professional quality and does exactly what it should do, high quality for a good price.
I'm very happy and interested with my new machine
I’m very happy and interested with my new machine.. The embroidery quality is very nice and highly.. The supplier Celia she is very elegant, wonderful and very helpful to deal with.. She help me a lots and she is answer my questions quickly, accurately, clearly and frankly.. Thank you very much I’m really happy and fortunate to deal with you.
je serait un fidele client a cette entreprise merci encore
j’ai eu affaire a Tina ,elle m’a suivi du début a la fin, elle est très professionnelle et très a l’écoute de toutes mes questionsa n’importe quelle heure et d’une aide précieuse je suis très satisfait de ses services et je la recommande fortement a tout noiveau acheteur, la machine est arrivée dans une box très bien protégée et l’ensemble des elements bien emballé et sécurisé BAI est un très bon fournisseur et est très professionnel je serait un fidele client a cette entreprise merci encore
customer service was really great
customer service was really great and I look forward to work with baima again and the salesperson Kathy was awesome she keep In touch right around the clock thanks Kathy
Отличные нитки,пайетки и шнуры!
Отличные нитки,пайетки и шнуры! Все круто упаковано и быстро доставлено! Благодарю за очень качественную работу и такое внимательное и заботливое отношение к клиенту! Очень благодарю дорогую Belle Bain за высокий профессионализм !!! Буду заказывать ещё только у этой компании! ❤️
concerns were always answered very quickly
Good Day. This is Elvin from Philippines. I am very satisfied with the entire order process. communication was very pleasant, my questions and concerns were always answered very quickly. And I’m very thankful to Kathy she is knowledgeable, helpful and thoughtful. Thank you for your time, patience and knowledge. I bought the Single Head 12 Needles Embroidery Machine and received and expected.
Life long friends
Joyce was amazing and we are now going to be life long friends. through out the wait of the machine to get here because of covid it took longer than expected. I’m still giving a 5/5 because I can’t get a 10/10. Joyce was there for me everyday and even when I just needed to talk to someone and show her my work late at night with our time difference. I have had an amazing experience and I’m so thankful for both of my machines. I ordered another one air and it beat my first one by boat. I recommend spending the extra money for air. my business has blown up and I needed more machines. the pro was was easy every step of the way. Joyce is just fantastic and I can’t say it enough. even when I had issues with my machine I bought from another place Joyce and her team helped me trouble shoot it. I just want to say Thank you so much and I’m very happy with my choice.
Thank you Dylan for your professionalism.
Thank you Dylan for your professionalism. You made my buying experience a really great one. I was a little nervous at first on purchasing an commercial embroidery machine. But, you made me feel very confident and assured me that I was purchasing a good product. My buying experience with your company has assured me that great customer service does still exist. I would like to thank you and your team for facilitating a great global purchasing experience. I am very satisfied with my new machine and the setup was really easy. I would like to personally thank you for all your video sharing and continued help. You are really awesome and will be my go-to sales person for all my business needs. Thank you!
NJ Office: LD-NJ : 1600 Lower Rd，Linden NJ 07036
LA Office: 11089 Tacoma Drive, Rancho Cucamonga,CA 91730,USA
ATL Office: BC-GA：2751 Buford Highway NE, Suite#200 Buford, GA 30518
I Wire- wide delivery service in USA.
Ⅱ 7 days pick up door to door service supporting.
Ⅲ Flexible pick up delivery service Supporting.
LET US KNOW YOU
CHEERS TO EVERYONE WHO LOVES EMBROIDERY
16th Floor, Wisdom Building,990 Jianghai West Road, Wuxi City, Jiangsu 214000, China