ABOUT US

MEET BAI

Welcome to BAI ! You  know, making a deal , just a beginning.
Here, well- known quality meets excellent detailed focus.
What BAI could offer ? Supportive reasonable factory price with trustworthy service  & professional engineers guidance.  Just come and discover why you should join BAI !

I Competitive Factory Price 

II Smooth - flow & Efficient Communication 

III Top Model With Newest Design

IV Professional Engineering Service Supporting 

REALLY ?

Rely on BAI, Countless Embroidery Shops Start Their Embroidry Business From 0 To 1,Becoming Shop Owners & Going on Benefits Journey.

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Technology Upgraded

BAI is always on the way for breakthrough embroidery technology. Such as more user-friendly control interface, 7× faster performance processor, innovative thread clamp, etc.
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Easy Operation

Very user-friendly operation logic, easily to learn & operate, even if you don't have any experience in operating embroidery machine, you can learn it quickly by following the operation video.
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Reliable After-sales

Sales is just the beginning of our service. You will get help from our delicated service team by various means. BAI is always around at your Facebook, your WhatsApp, your Youtube.
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Fast Delivery

Reassuring door to door delivery service, secure stable stock help you receive machine on time. Start your business with BAi right away. Time is ticking, come on, let's make money from now on.

Starting as a beginner? No worries!

BAI will make you to be a pro! 

We demonstrate free training in all dimension support & deliver the highest quality longest lasting embroidery product to customers.

HEAR FROM OUR CUSTOMERS  Write Review

up to par with all industry standards

Rated 5 out of 5
2022-06-23

we currently have 3 single heads and a 6 head from tajima, and i have to say that the quality of the vision is up to par with all industry standards, the machine came super fast from california to new york, we just ordered a second vision, they will create a whatsapp group or for me they did a wechat with the techs to answer any question, huge thanks to vivian or as she calls herself vivi, super responsive and friendly.

Avatar for Emanuel Zelcer
Emanuel Zelcer

Amazing service

Rated 5 out of 5
2022-06-22

Absolutely amazing service throughout the entire order process. My sales rep, Louisa Chen, was amazing with following up and answering questions while I was still deciding if this was the machine I wanted. The support from both Louisa and others at the Bai company has been great, with support videos on their website, YouTube channel, and Facebook group. Sales and support reps are constantly reaching out to customers with issues, offering video calls to walk through issues as well as posting videos and walkthroughs to help with common issues. I can not say enough about Bai, and Louisa, that would convey how much I appreciate them. Offering a lower cost machine is great, but the sales, service, and support cannot be beat!

Avatar for Heather Lyon
Heather Lyon

My second BAI embroider

Rated 5 out of 5
2022-03-30

My second BAI embroidery buying with Louisa Chen and I’m still very happy. Quickly answers,and very competent and understanding !! Thanks!!!

Avatar for Jack
Jack

Special thanks to Dylan Hu for his outstanding customer service

Rated 5 out of 5
2022-03-30

Special thanks to Dylan Hu for his outstanding customer service and support, I really appreciate your effort to help me with anything I need to know about my machine. i received my pocket hoops and can’t wait to try them out. Thanks again.

Avatar for Koba
Koba

Highly recommended supplier with outstanding customer service.

Rated 5 out of 5
2022-03-30

Highly recommended supplier with outstanding customer service.
The seller Celia is the best! deserves 10 stars instead of 5, always quick reply every day, gives support in everything and answers all questions perfectly!
The Machine is of professional quality and does exactly what it should do, high quality for a good price.

Avatar for Angel
Angel

I'm very happy and interested with my new machine

Rated 5 out of 5
2022-03-30

I’m very happy and interested with my new machine.. The embroidery quality is very nice and highly.. The supplier Celia she is very elegant, wonderful and very helpful to deal with.. She help me a lots and she is answer my questions quickly, accurately, clearly and frankly.. Thank you very much I’m really happy and fortunate to deal with you.

Avatar for Maryam
Maryam

je serait un fidele client a cette entreprise merci encore

Rated 5 out of 5
2022-03-30

j’ai eu affaire a Tina ,elle m’a suivi du début a la fin, elle est très professionnelle et très a l’écoute de toutes mes questionsa n’importe quelle heure et d’une aide précieuse je suis très satisfait de ses services et je la recommande fortement a tout noiveau acheteur, la machine est arrivée dans une box très bien protégée et l’ensemble des elements bien emballé et sécurisé BAI est un très bon fournisseur et est très professionnel je serait un fidele client a cette entreprise merci encore

Avatar for Rogert
Rogert

customer service was really great

Rated 5 out of 5
2022-03-30

customer service was really great and I look forward to work with baima again and the salesperson Kathy was awesome she keep In touch right around the clock thanks Kathy

Avatar for Delroy
Delroy

Отличные нитки,пайетки и шнуры!

Rated 5 out of 5
2022-03-30

Отличные нитки,пайетки и шнуры! Все круто упаковано и быстро доставлено! Благодарю за очень качественную работу и такое внимательное и заботливое отношение к клиенту! Очень благодарю дорогую Belle Bain за высокий профессионализм !!! Буду заказывать ещё только у этой компании! ❤️

Avatar for Natasa
Natasa

concerns were always answered very quickly

Rated 5 out of 5
2022-03-30

Good Day. This is Elvin from Philippines. I am very satisfied with the entire order process. communication was very pleasant, my questions and concerns were always answered very quickly. And I’m very thankful to Kathy she is knowledgeable, helpful and thoughtful. Thank you for your time, patience and knowledge. I bought the Single Head 12 Needles Embroidery Machine and received and expected.

Avatar for Elvin
Elvin

Life long friends

Rated 5 out of 5
2022-03-30

Joyce was amazing and we are now going to be life long friends. through out the wait of the machine to get here because of covid it took longer than expected. I’m still giving a 5/5 because I can’t get a 10/10. Joyce was there for me everyday and even when I just needed to talk to someone and show her my work late at night with our time difference. I have had an amazing experience and I’m so thankful for both of my machines. I ordered another one air and it beat my first one by boat. I recommend spending the extra money for air. my business has blown up and I needed more machines. the pro was was easy every step of the way. Joyce is just fantastic and I can’t say it enough. even when I had issues with my machine I bought from another place Joyce and her team helped me trouble shoot it. I just want to say Thank you so much and I’m very happy with my choice.

Avatar for Vivi
Vivi

Thank you Dylan for your professionalism.

Rated 5 out of 5
2022-03-30

Thank you Dylan for your professionalism. You made my buying experience a really great one. I was a little nervous at first on purchasing an commercial embroidery machine. But, you made me feel very confident and assured me that I was purchasing a good product. My buying experience with your company has assured me that great customer service does still exist. I would like to thank you and your team for facilitating a great global purchasing experience. I am very satisfied with my new machine and the setup was really easy. I would like to personally thank you for all your video sharing and continued help. You are really awesome and will be my go-to sales person for all my business needs. Thank you!

Avatar for Roger
Roger

OVERSEAS WAREHOUSE

NJ Office: LD-NJ : 1600 Lower Rd,Linden NJ 07036

LA Office: 11089 Tacoma Drive, Rancho Cucamonga,CA 91730,USA

ATL Office: BC-GA:2751 Buford Highway NE, Suite#200 Buford, GA 30518

LOGISTICS HIGHLIGHTS

I Wire- wide delivery service in USA.

7 days pick up door to door service supporting.

Flexible pick up delivery service Supporting.

LET US KNOW YOU

CHEERS TO EVERYONE WHO LOVES EMBROIDERY

 

ADDRESS

16th Floor, Wisdom Building,990 Jianghai West Road, Wuxi City, Jiangsu 214000, China

EMAIL

kathy@ebaima.com