How Can We Help You?

Do i need to oil my machine before using it? Or does it come oiled?

Oil it first. The machine comes with a small bottle of oil to get you started.

How often do I need to oil may machine?

If you work every day ,twice a week .If you work more than 8 hours every day ,you can make 3 times a week.

What is the use of replacing the tension spring on the embroidery machine?

Replacing tension springs can greatly improve stitch quality by ensuring consistent thread tension. Users often find that issues like uneven stitches and thread breaks are resolved, making the machine more responsive and easier to adjust.

What’s the warranty for BAi machine?

We provide one-year warranty and lifetime free after-sales service.

Maintenance

Do i need to oil my machine before using it? Or does it come oiled?

Oil it first. The machine comes with a small bottle of oil to get you started.

How often do I need to oil may machine?

If you work every day ,twice a week .If you work more than 8 hours every day ,you can make 3 times a week.

What is the use of replacing the tension spring on the embroidery machine?

Replacing tension springs can greatly improve stitch quality by ensuring consistent thread tension. Users often find that issues like uneven stitches and thread breaks are resolved, making the machine more responsive and easier to adjust.

What’s the warranty for BAi machine?

We provide one-year warranty and lifetime free after-sales service.