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Solve your problems efficiently

Please let us know your troubles directly.
BAi expects will give you the most timely and optimal solution.

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    Follow Us

    We have serveral Facebook Groups where you can connect with other embroidery owners who will share their experiences and notes during using BAi machine. Both our official page and groups are keeping active.  Follow us for more fun videos, patterns , product-related information, and more! 

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    Facebook Page

    Don't forget to follow the BAi embroidery machine facebook page for more information. Such as, Live Broadcast Notice, Expert advice about machine, Trouble solving tips, fun videos from our clients. All these valuable information would make you closer to a Pro! Watching it everyday, your embroidery gonna become easier day by day. 

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    Facebook Group

    Be a member of BAi Facebook Group to get more wonderful insight and guidance on embroidery. This group is open to BAi embroidery machine owners and anyone who interested in getting one BAi machine. Join and share your latest embroidery creation, looking for advice and getting support from other members.

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    Subscribe Us

    Watch videos for quick tips and skills to make you a higher level. Concise and clear instructional videos are available on our YouTube channel. The videos are translated into five languages: Chinese,English, French, Spanish and Arabic. Follow our channel to get more confidence and encouragements!

    Channel: BAi TV

    Real work as feedback are allowed on the BAI TV for more information, such as product shows, embroidery crafts, expert advice, troubleshooting tips, fun videos, etc. These videos are translated into different languages including English, French, Spanish and Arabic. Just subscribe it to start your embroidery dream as a Pro!

    Subscribe Now
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    Channel: BAi TV

    Real work as feedback are allowed on the BAI TV for more information, such as product shows, embroidery crafts, expert advice, troubleshooting tips, fun videos, etc. These videos are translated into different languages including English, French, Spanish and Arabic. Just subscribe it to start your embroidery dream as a Pro!

    Subscribe Now

    Contact Us to Learn More

    Feel free to consult with our sales team for more details before making a purchase.