WELCOME TO JOIN BAI COMMUNITY

Our team of professional engineers, responsible sales reps and star users will walk you through every stitch. From online resource, customer service to technical support, our community offers everything you need for your embroidery, creation and inspiration.

Facebook Page   Facebook Group    YouTube Channel

FOLLOW US 

We have serveral Facebook Groups where you can connect with other embroidery owners who will share their experiences and notes during using BAI machine.
Both our  official page and groups are keeping active.  Follow us for more fun videos, patterns , product-related information, and more ! 

FACEBOOK PAGE

Don't forget to follow the BAI embroidery machine facebook page for more information. Such as, Live Broadcast Notice, Expert advice about machine, Trouble solving tips, fun videos from our clients. All these valuable information would make you closer to a Pro! Watching it everyday, your embroidery gonna become easier day by day. 

FACEBOOK GROUP

Be a member of BAI Facebook Group to get more wonderful insight and guidance on embroidery. This group is open to BAI embroidery machine owners and anyone who interested in getting one BAI machine. Join and share your latest embroidery creation, looking for advice and getting support from other members.

SUBSCRIBE US 

Watch videos for quick tips and skills to make your embroidery work to a higher level. Concise and clear instructional videos are available on our YouTube channel.  The videos are translated into five languages: Chinese,English, French, Spanish and Arabic. Follow our channel to get more confidence and encouragements in embroidery !

CHANNEL:BAI EMBROIDERY MACHINE

Real work as feedback are allowed on the BAI Embroidery Machine Channel for more information, such as product shows, embroidery crafts, expert advice, trouble-shooting tips, fun videos,etc.These videos are translated into different languages including English, French, Spanish and Arabic. Just subscribe it to start your embroidery dream as a Pro!

LIVE BROADCAST

Thru every Tuesday to Friday, BAI will hose live broadcast of different topics to our users, such as machine introduction, embroidery operation, maintenance and trouble shooting, etc.

Subscribe Our Live Broadcast

HEAR FROM OUR CUSTOMERS   Write Review

really on top of everything

Rated 5 out of 5
2022-09-19

Can’t beat the quality at an affordable price. Louisa Chen helped me and was such a pleasure to work with before, during and after the sale. she is on top of everything for you.

Avatar for Marc Carpenter
Marc Carpenter

awesome team and machine

Rated 5 out of 5
2022-09-04

I would like to tell great thanks Bai enterprise and its awesome team.thank to Specially to Tina. she is a helpful person, she has been available for all my questions morning and night. I’m very happy, I advise Bai (embroidery enterprise) to everyone.

Avatar for Bamba
Bamba

super excited to get started

Rated 5 out of 5
2022-08-17

I highly recommend the BAI embroidery machine. I am super excited to get started. When delivered everything was neatly stacked and boxed. All the boxes are labeled, which makes it sooo much easier. I have done a lot of research, and BAI employees have been the absolute BEST with customer service. Any questions I have had they have been here for me every step of the way. Everyone has been super nice and soo helpful along the way. If you are going back and forth about purchasing… DO IT!

Avatar for Claire Caruso
Claire Caruso

Love this baby

Rated 5 out of 5
2022-08-02

My agent Tina was very patient, attentive and knowledgeable. My machine came in a week and I’m in love! This baby is big, beautiful, frustrating, amazing all at the same time, but I wouldn’t trade for the world. With any and everything you have a learning curve. I’ve successfully beat my obstacles thrown at me, but not without help from the the reps and the amazing BAI FB group members. I would definitely recommend this machine to any and everyone that is looking to upgrade to a bigger and better machine.

Avatar for Kenitha Brown
Kenitha Brown

very well made and sturdy

Rated 5 out of 5
2022-07-18

Machine arrived on time and very well packaged. Very well made and sturdy. Instructional videos and Facebook groups are very helpful for setup and use. My sales rep Will is very knowledgeable and helped make the process as smooth as possible. Thank you

Avatar for Ashley Hoge
Ashley Hoge

everything more easy

Rated 5 out of 5
2022-07-11

Best machine for the price,we have 2 now and already thinking in another one, Louisa have been a great help, very good after sales service, great experience and the USA warehouse is now making everything more easy

Avatar for Maurel
Maurel

Great Machine, Great Price, Great Service, Great Returns

Rated 5 out of 5
2022-07-10

Happy with my Bai Mirror 1501 – delivery to the UK took a little longer than expected but Celia kept me as up to date as possible and the driver actually helped unload and carry the machine too which was a real help.
Machine is reliable, has good performance but runs slower than my Happy Japan Voyager HCS1201 by quite some difference when it comes to trim times and satin stitching running the Bai at 800spm with a 4mm satin stitch can mean a speed of 450spm which feels really slow when the Happy will do 800 all day every day.
Overall the RTI on the Bai is the winning factor – I was able to earn the full machine cost within a few months of delivery through the extra work I could take on.
Questions I’d ask myself.
Am I happy with my purchase? – Yes… but as an experienced embroider I found it easy to set the machine for my needs (the tensions were not accurate on arrival and needed lots of adjustment upper and lower) if I were a newbie to multi needle machines it would have been a BIG learning curve.
Would I buy again? Yes…definitely, the value for money is great with the machine and so far its been running 5 days a week with minimal maintenance, hopefully this continues.
Would I recommend? Yes…Celia was great to deal with very patient and explained the whole process clearly and still takes time to check in and offer assistance when needed.
Did I think it was a scam? Sure I did, how can the machine be such a low cost? Why is a quarter of the cost of Ricoma models? Will it really arrive? Will I lose thousands of dollars? All these and more were worries I had and questions I needed answered before purchase. The old saying if something is too good to be true always came to mind. But with the payment being protected by AliBaba and not being paid over transfer or paypal to some unknown I had the reassurance that my transaction was genuine.
I’ve been able to increase output, increase customer base, and increase revenue which with the budget I had would not have been possible with a new machine anywhere else.

Avatar for Kirsty
Kirsty

really a surprise

Rated 5 out of 5
2022-07-10

Love my new machine! it arrived in less than a week from a warehouse in Atlanta. For being such a big machine, it is surprisingly less noisy than my single needle. Also, my BAI agent, Tina, was very helpful, and not pushy at all. She answered all of my questions very fast, despite of the time difference. I am very satisfied with my purchase.

Avatar for Maggie Hondal
Maggie Hondal

stitched out beautifully

Rated 5 out of 5
2022-07-01

I was recommended the Bai embroidery machine and I got in contact with my rep Louisa who was highly recommend. Louisa is absolutely amazing. I had so many questions and she kindly answered all of them. I told her I would wait about 2-3 weeks before finalizing my decision and she was never pushy she understood. I would receive a messages
with some videos of the machine which left me more intrigued but I never felt pressured at all. I’ve used my machine a couple times so far and I absolutely love it. I still have questions as this is my first multineedle machine and I have been able to reach out to Louisa and she’ll send me videos promptly on how to address any topic I’m trying to learn. Louisa’s customer service is excellent, before, during and so far after my purchase. My mirror 1501 has stitched out beautifully I’m satisfied with my purchase thus far. I highly recommend the Bai embroidery machine and sales rep Louisa.

Avatar for Veronica Valadez
Veronica Valadez

working perfectly

Rated 5 out of 5
2022-06-29

excellent, I received my machines without any problem. Machines are working perfectly. Thank you Mr. Tina for an excellent job. I highly recommend others to invest on Bai.

Avatar for Simao Quinhumba
Simao Quinhumba

really recommend

Rated 5 out of 5
2022-06-28

I ordered my machine and received it in 4 days. The shipping was super fast and my rep was so easy and understanding of my needs. She was very proactive in sending me information to get familiar with my machine before it even arrived. I would recommend this machine to others.

Avatar for Lizz Will
Lizz Will

up to par with all industry standards

Rated 5 out of 5
2022-06-23

we currently have 3 single heads and a 6 head from tajima, and i have to say that the quality of the vision is up to par with all industry standards, the machine came super fast from california to new york, we just ordered a second vision, they will create a whatsapp group or for me they did a wechat with the techs to answer any question, huge thanks to vivian or as she calls herself vivi, super responsive and friendly.

Avatar for Emanuel Zelcer
Emanuel Zelcer

LET US KNOW YOU

CHEERS TO EVERYONE WHO LOVES EMBROIDERY

ADDRESS

16th Floor, Wisdom Building,990 Jianghai West Road, Wuxi City, Jiangsu 214000, China

EMAIL

louisa@ebaima.com