Customer purchase case sharing
To share a real customer purchase case : This customer is from New York, I remember very clearly, she is a mother, we met on a shopping App. When she contacted me, she has contacted with many different embroidery machine brands, and she is very humorous. What I remember most clearly is that she said, "All the machines on this platform, each of them are similar, they and I have talked a lot, some promised me that the price can be lower, some said it in front of me there are many bad things about other machines. After I compared a lot, I found that your brand has the highest price. I asked another brand with a lower price than yours. They also supported me a lot, but I can hardly find it online, I got no information about their brands, so in the end I chose to continue to learn about BAI ".
She told me later that she had searched almost all Chinese brands at that time, because the budget was only $3000, so she gave up choosing BAI at first, but she found much information about BAI on Facebook and YouTube, as well as Amazon and Alibaba. And she put her observation on BAI's Facebook communication group for a long time. She said that this is the first time she bought something from China, and it is even such a big one. Without any overseas shopping experience, she prefers to buy a responsible brand locally. We communicated a lot before the sale. She is really humorous. I know she likes handicraft the most. She and her husband are very loving. The reason why she bought the machine this time is because her husband supports her to do something she likes, and this is also A business opportunity, she has her own shop in esty, which has a lot of handicrafts made by her. She is very much looking forward to the guy this time bringing her more business.
One month after the purchase, she excitedly told me that she received the machine, took photos and videos and gave it to me. I remember I was very excited at the time, even happier than she bought the machine. She chatted with me a lot and said She could never believe that she would choose to buy a Chinese machine, which is too unreal, but fortunately choose a Chinese brand, so that she has more funds to do other things.